What is SAP CRM Module?

SAP Customer Relationship Management (SAP CRM) is a secure and customized ERP tool made for integrating the methods of systematization, automating and synchronizing customer relationships comprises various activities. SAP CRM is used to help in reducing cost and increasing decision-making ability by defining future strategy. SAP CRM Module also supports in achieving differentiated capabilities to compete effectively to meet long-term objectives. It can implement customized business processes, integrate with other SAP and non-SAP systems, help achieve CRM strategies.

From selling and marketing to customer services, industrial maintenance, customer care, analysis of customer relationship and developing effective CRM strategies and more. They are searching for more intelligent ways for learning and earning the faith of their satisfied customers. Dedicated to the reason for encouraging an organization communicates with its clients, SAP CRM enables these organizations to provide their teams with SAP cloud solutions and allows them to win more business.

SAP CRM Course Content basically includes different topics, Call Centre Dispensation, Sales, E-commerce, Service, and marketing.  SAP CRM Online Training will give you an overview of the SAP CRM module and the role empowering customer relationships. This is an important yet a simple learn module within SAP ERP. SAP CRM module is integrated with supply chain management systems, business intelligence systems, web applications etc. Largest multinationals across the globe use this module to deliver excellent services to their customers and to delight their experiences.

Key Functions in SAP CRM

Key Functions in SAP CRM

SAP CRM introduces the following sub-modules that support key functions of the Customer Relationship Management

·         SAP CRM Sales

·         SAP CRM Marketing

·         SAP CRM Orders

·         SAP CRM Service

SAP CRM Marketing

SAP CRM has provided extensive marketing functionalities. It automates the marketing planning, campaign execution, & measurement of the marketing effort. SAP CRM joins the following key capacities related to marketing on an easy to understand and configurable interface.

·         Marketing Planning

·         Campaign Management

·         Lead Management

·         E-Marketing

·         Market Analytics

·         Customer Segmentation

SAP CRM Sales

SAP CRM is created for taking care of customer contact anytime, anywhere. The organizations can choose at least one of these SAP CRM Sales implementation.

·         Telesales

·         Enterprise Sales

·         E-Selling and

·         Field Sales

SAP CRM sales help the organization of your business to be time efficient & effective in working. It gives data which leads an insight into action, & maintains focus on productive activity. Thus, SAP CRM Sales helps your business to secure customers, and after that to develop and maintain a helpful relationship with them.

SAP CRM additionally gives the part of sales forecasting and analytics that helps your business to collect historical & predictive information. It includes territory and account management which can be used to optimize & increase the effectiveness of your sales organization. It also includes Opportunity and pipeline management processes which provide maximum visibility into the potential sales, sales processes, & methodologies which can lead to standardization of the company-specific best practices.

It also gives consistent request to cash processes that enable your business organization to manage the customer demands most effectively. Hence, SAP CRM Sales have a lot of highlights like dedicated communications, seamless integration, insightful data, continuously available, and is easy to understand.

SAP CRM Service

All features related to the processing of the service order maintained by SAP CRM service starts with responding to customer's initial inquiry till the confirmation & billing of the service provided to the customer.

SAP CRM service also provides your organization with quotation creation & processing, the creation of service order and assignment to field service representative.

SAP CRM Orders

SAP CRM provides implementations for different channels within your business such as the Internet, telephony, field sales, and partners which leads to the optimization of your customer interactions. For all the different channels supported, SAP CRM provides your employee with an intuitive and user-friendly interface to carry out their daily work.

SAP CRM enables customers to implement different customer-specific requirements and industry-specific processes. For interaction with these implementations customers have different interaction channels offered by SAP CRM.

SAP CRM Training at SAPVITS

SAPVITS is one of the best SAP Online Training institutes to present excellent SAP education. It has an experience in SAP Training and SAP Consulting for more than 9 years. SAPVITS has branches in India (Pune, Mumbai, Hyderabad, Bangalore, Chennai, Gurgaon, Noida, and Delhi), UK (London), and USA (New York), Singapore, Australia, Canada etc.

If you are looking to continue a future in marketing or looking to make customer relationship an essential part of an industry, then do think to get SAP CRM Training , be it online or otherwise. Learning an online course through provides you tons of versatility and customization that mean that you can go ahead and Learn SAP CRM at your place and at your level of understanding.

Our staff is always available to get back to you in case of any question which makes learning better and faster and you can understand all the concepts very fast. For those who are looking to excel in CRM and are planning to work in a large company, the SAP CRM Course is a must do as it provides the most from the system. We provide training for all SAP functional and technical modules including:

1. SAP CS Training in Bangalore
2. SAP HR/HCM Training in Pune
3. SAP ARIBA Training in Hyderabad
4. SAP IS Utilities Training in Bangalore
5. SAP GTS Training in Chennai
6. SAP PLM Training in Mumbai
7. SAP APO Training in India
8. SAP MDG Training in Hyderabad
9. SAP E-Recruitment Training in Pune
10. SAP ESS MSS Online Training

Contact us:

Vintage IT Solutions
Website: http://www.sapvits.com/
Email ID: info@sapvits.com
IND: +91 880 532 2100
USA: +1 912 342 2100
UK: +44 141 416 8898